cancellation policy

  • In the unfortunate event that you will not be able to join us, please review the cancellation policy below:
    • Reservations cancelled 15 days or prior to the check-in date will incur a 10% administrative fee
    • Reservations cancelled 8 - 14 days prior to the check-in date will incur a 50% cancellation charge
    • No date changes or refunds will be entertained for any cancellations within 7 days of the scheduled check-in date
    • No date changes or refunds will be entertained for any stays during the Diwali (17 - 26 Oct), Christmas (19 - 25 Dec) and New Years (26 Dec - 1 Jan) periods
    • All valid refund requests will be processed via cheques
  • Jurisdiction: In the matter of enforcement of any rights or remedies hereunder, in pursuance of this Terms and Conditions, the Courts of Mumbai alone shall have jurisdiction.
  • The signing guest(s) on signing this Terms of Residence, warrants that he has read and understood and is duly authorized to sign and bind himself, his principle, as well as each and every guest in his accompanying party including invitees (if any), to this terms and conditions of residence; and failing such authority, the signing guest(s) agrees to be personally liable to pay for the residence of guest in his accompanying party including invitees (if any) and/or for any claim or claims of whatsoever nature that may arise against the owners/operators of the Resort, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of the Resort and/or fellow guests/invites which might have arisen out of harm, injury, death, or loss suffered whilst on the premises or property of the Resort and whether arising from an act or omission on the part of the owners/operators of the Resort, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of the Resort. These terms and conditions are required to be agreed to by the Signing Guest(s) and/or his/her authority at the time of booking